Report on State Department Leadership Training Series

Growing Leadership LLC was engaged to provide leadership training for the Customer Service Managers (CSMs) of the Department of State, Consular Affairs Passport Office. The initial day-long training was held in New Orleans on Dec. 3, 2018, and three follow-up webinars were conducted in 2019. Feedback included: ‘I found the workshop interesting and inspiring,’ and ‘The instructor was very prepared for all questions, keep the lectures interesting and engaging.  Great presenter and speaker.’

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Douglass Teschner
Participants Applying Skills Following Leadership Workshop in Bradford, VT & Live Streamed

Since the workshop on “Everyday Actions that Build a Positive Work Climate,” one participant shared that he has been actively writing positive notes to staff and working on having a more positive impact at his educational workplace. Another wrote that she has new ideas to improve the work culture, and she requested follow-up coaching to help put her ideas into action.

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Douglass Teschner
NH Business Review column "Creating a Culture that Builds Positive Self-leadership"

When things aren’t going well at work, it is easy to fall into a pattern of blaming others, gossiping or playing the victim, but, even when frustration is justified, these are self-defeating strategies. Things may not be perfect at work, but it is up to each of us to apply self-leadership skills to find solutions that work for ourselves (and hopefully for others as well).

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Douglass Teschner
State Dept. Webinar on “Self-Leadership and Promotion of Leadership in Others”

On September 25, Dr. Teschner conducted a webinar for State Department Passport Customer Service Managers as a followup to the December 2018 leadership training in New Orleans and two prior webinars: “Using Influence to Create a Positive Work Climate” (on February 13, 2019) and “Effective Delegation (on May 22, 2019).  Author Susan Fowler observes, “In a world crying out for effective leadership, you need to begin with the most obvious source. . . yourself.”

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Douglass Teschner
NH Business Review Column "Creating Meaning at Work: How Leaders Make Work About More than a Paycheck"

A positive work climate with a sense of belonging enhances employee motivation, and an important component is a leader who helps people see meaning and purpose amid their daily work tasks. How many people do you know who go through the motions when it comes to work, doing the minimum required and keeping their heads down? They survive in the workplace, but don’t thrive and are not your high performers.

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Douglass Teschner
Two-Year Training Evaluation Documents Leadership Growth and Return on Investment

A comprehensive evaluation documented 5 levels of training impact, including significant positive growth in Becket Family of Services leaders, their programs and staff with comments such as, ‘This training has had a huge impact on me and the way I approach work and life.’ The evaluation documented a return on training investment of $127,000 for 7 MA Adult programs, and a 44% drop in staff turnover in the NH Adult program.

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Douglass Teschner
"Everyday Actions that Build a Positive Work Climate" — Free Growing Leadership Workshop in Bradford, VT & LIVE STREAMED

Whether you are a regular employee or have a formal leadership role (as a business owner or supervisor), this 1.5-hour workshop will give you practical tools to help create a positive work climate that enhances employee motivation, work satisfaction, collaboration, and productivity! You can sign up here https://www.facebook.com/events/496201451131441/

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Douglass Teschner
Leadership Training for Rural Agricultural Associations in Guinea

I had the great pleasure to lead a six-day training with Winrock in West Africa. Topics included leadership essentials, team building, communication skills (including listening and giving effective feedback), delegation, managing conflicts, problem solving, and decision making. Despite the limited education levels of many of the participants, I was impressed at their commitment and look forward to hearing about positive future impacts!

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Douglass Teschner
ConVal Quest Youth Leadership Presentation

On June 27, Dr. Teschner presented to 75 youth from the ConVal school district at Sargent Camp in southern New Hampshire. He told them they each had the ability to positively influence others and were all potential leaders. He told the group that effective leadership requires each person to build relationships and trust, as well as “inner game” character qualities.

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Douglass Teschner
Webinar on Effective Delegation

On May 22, 2019, a webinar was conducted for US Department of State Passport Customer Service Managers nationwide. The many positive aspects of delegation include uncovering the skills and capabilities of others, empowering people to grow, aiding the creation of future leaders, expanding the supervisor’s influence and personal power, and freeing the leader to do other important work.

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Douglass Teschner
Back from Ukraine, Inspirational Public Speaking Topics

I was pleased to participate as an election observer for the April 21 Presidential election, It was heartwarming to be so well received which is a special treat for any leader. Since getting back, I have updated my public speaking topics:

·       Unleashing Your Influence for Positive Change

·       Thriving and Creating Meaning at Work

·       Practical Steps to Up Your Leadership Game

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Douglass Teschner
NH Business Review Column: “Creating a Positive Work Climate”

Dr. Teschner’s NH Business Review column, “Creating a Positive Work Climate,” was published April 26, 2019. A positive work climate that enhances employee motivation, collaboration, and problem solving doesn’t happen by accident -- it requires an ongoing commitment to ensure that it is sustained over time. Read the full column: https://www.nhbr.com/creating-a-positive-work-climate/ .

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Douglass Teschner
NH Business Review Column: "Building Trust Nets Results"

Douglass Teschner’s latest column focuses on the critical leadership need to invest in relationships and build trust. Most people are quick to agree that trust is a basic building block of leadership effectiveness, but how many leaders actually do what is necessary to achieve it?  You have to earn trust. There is no short cut, no easy way. There are obviously many demands during the workday so this isn’t going to happen without proactively devoting time to be present and fully engaged with the people who work with you.

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Douglass Teschner
Appalachian Mt Club Summit Leadership Workshop

“Growing Your Inner Leader” was the topic of a workshop at the January 26, 2019, Appalachian Mountain Club Summit in Norwood, MA. 40 people were engaged in the session that highlighted positive leadership traits and suggested ways to embrace them in participants’ lives, helping to grow their personal leadership style.

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Douglass Teschner